筑波温泉ホテル
Reservation

FAQ

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  2. FAQ

  • FAQ

    01

About accommodation

  • QWhat time is the check-in time?

  • It is from 4pm.

  • QWhat time is the check-out time?

  • It is 10am.

  • QWhat is the view like?

  • All rooms face south and overlook the Kanto Plain.

  • QCan I go out during my stay?

  • Yess. The front door will be locked during the night. Please call the front desk when you come back to the hotel.

  • Qcan I stay 2nights or more?

  • Yes. We welcome long-term stay guests.

  • QCan I stay with a child(children)?

  • Yes. We have prices for elementary school aged children, toddlers and infants.

  • QDo you charge cancelation fee?

  • Yes.
    We will charge 100% of the room rate for cancellation on your check-in day and no-show.
    50% – cancellation the day before your stay.
    30% -cancellation 2 days before your stay
    20% – cancellation 3 days beforeo your stay
    If you cancell your stay 4days before your stay, no cancellation fee charged.

  • Qcan I check-out early in the morning?

  • Yes. You may want to check-out hotel early for work or golf. Please tell the front desk when you check-in.
    So that the Payment will be made on the day of your arrival.

  • QIs it possible to park my car at the hotel before check-in?

  • Yes. Please let us know when you book your stay.
    If you are planning to Climbing Mt. Tsukuba, you can ride our shuttle bus to The Tsukubasan Sgrine Enterance.

  • QCan I do late check-out?

  • Late-check out is subject to room availability on that day. For queries on late check-out and applicable charges, pleas ask at the front desk.

  • FAQ

    02

About meals

  • QDo you have in-room dining menu?

  • No. We do not have in-room dining sevice.
    We serve dinner and breakfast only at the Restaurant ‘Shihoen’. It’s on the 2nd floor of the Hotel.

  • QWhat time the dinner start?

  • It starts from 6pm.(We may ask you to change the service time during busy period.)

  • QWhat time the Breakfast start?

  • It starts from 7Am.(We may ask you to change the service time during busy period.)

  • QI have foods allergies.

  • Please let us know when you book your stay.

  • QIs the meal buffet style?

  • Currently, the hotel serves Japanese meal set for both dinner and breakfast.
    And we serve the meal set to each person even to the big grop.

  • QCan I order some more dishes?

  • Yes, but some dishes can not be prepared on the day. please order in advance.

  • FAQ

    03

About hot springs

  • QIs the communal bath available 24 hours a day?

  • You can use the bath after check in and up until 9.30am the following day.

  • QDo you have a private bath?

  • We do not have a private bath.

  • QPlease tell me about the quality of the spring

  • It is alkaline simple hot spring.

  • QDo you have a sauna?

  • We do not have sauna.

  • QDo you have towels in the public bath?

  • No. Bath towels and hand towels are provided in the rooms.

  • QDo you have shampoo in the communal bath?

  • Shampoo, conditioner, body soap, hair dryer are available.

  • QDo you have lockers in the communal bath?

  • Yes. There are free lockers.

  • QNon-hotel guests can use the communal bath?

  • Yes. It opens from 1pm to 8pm on weekdays and Sunday.(last reception 7pm) and from 1pm to 5pm on saturdays and the day before public holidays(last reception 4pm).

  • QI have tatoo.

  • Anyone with tatoo will not be allowed to use the communal bath.

  • FAQ

    04

About the facility

  • QDo you have rental rooms for day trippers.

  • Not available.

  • QDo you have a wheelchair?

  • Yes. Please tell us at the front desk.

  • QAre there any wheelchair accessible toilet?

  • No

  • QDo you have internet access in the room?

  • Free Wi-Fi is available in all the rooms.

  • QIs there a refrigerator in the room?

  • Yes.

  • QIs there a safe in the room?

  • Yes.

  • QDo you have space and facility for meeting?

  • Yes, we have rooms and tables for meeting and conference. For more details, please contact us by phone or email.

  • QDo you have Karaoke rooms??

  • We don’t have Karaoke room but we have Karaoke machines forg the banquet. For more details, please contact us.

  • QIs there table tennis set?

  • Yes. Please contact us at the front desk.

  • QDo you have coin laundry?

  • There is no coin laundry in the hotel however there is a coin laundry that is only 15 minutes drive from the hotel.

  • QIs there a hairdryer in the room?

  • No. We have rental hairdryer at the front desk.

  • QDo you have a humidifier?

  • No. We have rental humidifier at the front desk.

  • FAQ

    05

Other

  • QCan I have a wedding celemony/party at the hotel?

  • Not available.

  • QDo you accept credit cards?

  • We accept credit cards. Available at the front desk.

  • QCan I smoke?

  • Smoking is prohibited in the building. We have a smoking space just outside the front door.

  • QCan I send luggages from the Hotel?

  • Yes, you can.

  • QDo you have a vending machine?

  • Yes.There are Vending Machines in the lobby on the 1st floor and some more on the 2nd floor.

  • QDo you have shuttle service?

  • Yes, we have shuttle service from /to nearby bus stop. For more details, please check our web site page ‘Access’.

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筑波温泉ホテル
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